Proper job design is critical for increasing the effectiveness of operations and worker efficiency and satisfaction. In addition to creating efficient, effective work processes, job design and re-design can also be used to develop appropriate staffing and work team systems.
Example Projects:
- Conducted focus groups with professional employees from a financial services government agency on engagement issues.
- Conducted a job redesign project of the accounting and finance jobs due to a change in senior management in a mid-sized company.
- Conducted a review of changes to to library science profession.
- Revised the promotion processes for executives in a large retail company in preparation for an organizational redesign.
- Conducted executive coaching on succession management, career development, managment processes, and oher topics with an indiustry association.
- Conducted a project to develop the profession of opticianry, including working with an advisory group to define the study, doing background research, and developing a study to collect data on the profession.
- Facilitated a meeting among company executives about the quality of services provided by staff departments.
- Reviewed and revised revised management promotion process for a large organization after jobs were redesigned.
- Reviewing changes to management jobs in a large retail organization to determine if changes are needed to hiring and promotion decisions.
- Facilitated a faculty retreat for a university department.
- Conducted an organizational design and role clarification meeting with a department of a small company.
- Implementation of financial metrics and key performance indicators (KPIs) in a medium-sized company.
- Developed a job description for the president of a company of 500 employees.
- Conducted a research study (quasi-experiment) evaluating the benefits and costs of alternative job designs among the administrative jobs in a large financial services company.
- Developed a system for redesigning jobs to increase productivity and satisfaction, and then conducted a major job redesign project of all the jobs in the information technology department of a large pharmaceutical company.
- Conducted a job definition (role clarification) study of the job of personnel representative in a large pharmaceutical company; the jobs were redesigned to improve job satisfaction and efficiency of employees.
- Conducted and analysis and proposed revisions to the organizational structure, job design, and human resource systems in a department of the International Trade Administration.
- Redesigned the research and development jobs and organizational structure to improve workload distribution in an animal nutrition company.
- Developed a team leader role in the research and development department of an animal nutrition company.
- Developed a work/rest schedule for letter sorter operator jobs in the post office; also advised on job rotation and compensation systems.
- Evaluated and provided recommendations for the redesign of telemarketer jobs for a large financial services company.
- Conducted a research study (quasi-experiment) evaluating the long-term benefits and costs of redesigned administrative jobs in a large financial services company.
- Conducted a job definition (role clarification) study of the job of manufacturing manager in a large pharmaceutical company.
- Designed a team coordinator job in a small aluminum extrusion plant.
- Advising on work reinvention projects in a large financial services company.
- Advising on organizational structure issues in a large pharmaceutical company.
- Assisted in the development of a process to redesign order fulfillment jobs for a large computer company implementing an SAP system.
- Conducted a training program on job redesign methods for professional employees in a utility company.
- Conducted numerous workshops on the topic of designing jobs as part of various conferences. (e.g., Society for Industrial and Organizational Psychology, 1990, 1995)
- Presented ideas and wrote a paper on job design and productivity for aviation maintenance jobs as part of a conference sponsored by a government agency.
- Advising on organizational structure for an animal feed company.
- Facilitated a consensus meeting to resolve conflict and enhance group problem solving among animal agriculture researchers and producers to develop a research agenda for the 1995 Farm Bill.
- Facilitated a retreat of an animal sciences department in a major university to help identify future goals and objectives.
- Facilitated a meeting of ophthalmologists and optometrists to discuss vision benefits and develop cooperative referral relationships.
- Facilitated conflict resolution and group problem solving meetings of researchers with divergent views to develop a biodata instrument for hiring clerical employees.
- Met with various government agencies to explain government hiring process, such as the General Accounting Office and the Office of Management and Budget.
- Facilitate the annual meeting of the external Board of Examiners for a large federal government agency from 2000 to 2012.
- Wrote a White Paper comparing the Human Resources practices of the private sector versus a large government agency.
- Developed computerized scripts for loan collection employees in a financial services firm.
- Developed a system of profiling the psychological characteristics of customers to assist the loan collection process for a financial services firm.
- Advised consulting firm on the use of research to support the marketing of their products.
- Conducted a research study of the factors influencing productivity and satisfaction among work teams of administrative employees in a large financial services company.
- Conducted a research study of the factors influencing productivity and satisfaction among work teams of professional salaried employees in a large financial services company.
- Collected team effectiveness surveys and conducted a feedback seminar for self-managed work teams in the corporate financial planning department of a large financial services company.
- Conducted a research study (quasi-experiment) to evaluate the short and long-term effectiveness of a team implementation intervention in a large printing company.
- Conducted a plant-wide project to implement work teams among production employees in a small aluminum extrusion plant.
- Developed an operations manual for designing work teams to be used by consultants of a large computer company.
- Conducted numerous workshops on such topics as designing, implementing, evaluation, and staffing teams as part of conferences on work teams.
- Served on a technical panel to develop a measure of teamwork skills to be used in an international survey of life skills sponsored by a federal government agency.
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